Singer Industrial
06  /  The position
The position, in one sentence

Singer Industrial owns my guy . The one person who already knows your kit, so nothing has to be explained twice. You have a hundred and ten of them.

I did not pick this. I found it. “Manny is my go to guy” is your customer’s sentence. 56 of 159 reviews say some version of the same thing. None of them says anything about a network.

Where the company actually sits
Saying it
Level one
Today. addressed to the wrong reader

“United By Shared Values,” then a request that people sell you their company.

Required

One line nobody else can say, written the way a customer would say it. See the page.


Proving it
Level two
Today. the strongest in the trade, unused

159 reviews naming Manny, Russell, Chuck, Gino, Chris, Kevin, Jeff and Daniel. None of it appears anywhere you control.

Required

Put their words on your page. Then publish the one number nobody in this trade publishes: how long the person at each counter has been there.


Being it
Level three
Today. visible in 22 brands, unmeasured in 21

Where you can see it, it is real and it is high. Where you cannot, nobody knows, and one shop has already been written about in the past tense.

Required

The six decisions on the previous page. Until you make them, this describes some of your branches. It does not promise anything about all of them.


Owning it
Level four
Today. not reached

You describe yourself as a portfolio of independent brands. Set up that way, the counter is always somebody else’s job.

Required

A company where the person at the counter is the thing you buy, measure, cover and report on. Nobody could follow you there, because they would have to buy 110 counters to try.

The test this claim has to pass
What has been refused, and already paid for

You have kept 43 old names alive instead of putting one sign over all of them. That costs you money every year. 44 websites. 43 sets of marketing. No single name getting stronger anywhere. It is a real refusal, already paid for, and it is the right one, because the name over the door is the name their guy works under.

What contradicts it, and is still open

No branch finder. No list of locations. No counter named anywhere. 21 brands with no reviews at all. A site whose fourth menu item is Acquisition Criteria. Every one of those can be changed tomorrow. Until they are, you are paying to keep 43 names alive and telling nobody where to find them.


What this position forecloses

Owning “my guy” means you give up three things. Running the counter cheaply. Moving people between branches when it suits the org chart. And buying a business without buying the people in it.

If it costs you nothing to hold, every competitor can hold it too, at the same time as you.